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Support - Mobility Care Center
+350 56175000 info@mobility.gi
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Support

Mobility Care Centre

Mobility Care Centre

Mobility Care Centre pioneered the exceptional and personalised levels of service and after-sales service for which we have become renowned.

 Repair And Maintenance

We provide local repair and maintenance services using original manufacturer’s spare parts.
Give us a call if you need a repair our maintenance done on your wheelchair.

All equipment is serviced according to manufacturer’s specifications and safety recommendations.

Wheelchair /Scooter Repair and Maintenance Information

For easier handling of wheelchair /scooter maintenance, repair and emergencies, keep our Mobility Care Centre card with your chair at all times that includes the following information:

Your name, address and phone number.

The make and model and serial number of your wheelchair/scooter.

Clinical Services vs. Repair and Maintenance

We at Mobility Care Centre recommend that wheelchairs and scooters  be serviced on a yearly basis.

These services are available only locally Mobility Care Centre who sold the chair and or scooter.

Maintenance issues include: For scooters a compulsory 21 point check according to manufacturers guidelines. For wheelchairs  loose wheel locks, worn or loose arm rests, dirty or loose casters, loose wheels or poorly inflated tires, etc.

To contact a member of the team call us by phone Tel: + 350 5617500 or contact us.

Alternatively, if you would like to contact Mobility Care centre by another means, contact details are as follows:

Mobility Care Centre
Telephone: 56175000
From Abroad: + 350 56175000
E-mail: info@mobility.gi

Services Of Scooter and Delivery

Buying a mobility scooter or powerchair can be very confusing. Prices seem to vary enormously from company to company and brand to brand. Beware! Often the cheapest prices results in no practical warranty for Gibraltar and no technical support when the scooter breaks down.

When you import your scooter privately who will guarantee it and who will service it ?

 Mobility Care Centre we guarantee:

  • Free delivery on all scooter and powerchair orders in Gibraltar.

Southern Spain delivery within 30 km from Gibraltar will need to be consider on an if and when basis but will be charged due to border restrains.
• We deliver scooters fully assembled and tested.
• Delivered by Mobility Care Centre Staff with a demonstration of the scooter use
• We offer a full UK extended warranty supported by the manufacturer and applicable for all our scooter sales in Gibraltar and Southern Spain
• We refurbish, repair and maintain most models of Shoprider scooters and Power chairs
• Free home collection and delivery
• Free Pre-repair inspection only on Shoprider models and for products previously sold by us. (For any other brand please call)
• We use Shoprider original component parts and Shoprider approved products.

 Full Service Customers Services

When you purchase any of our New Mobility Scooters or Power chairs you will be regarded as a Full Service Customer, and will be entitled to the following benefits under the 12 months warranty.

Parts – We will replace any mechanical or electrical parts required to maintain your mobility scooter or power chair in tip-top operating condition free of charge for 12 months from the date of purchase.

Labour – No charge will be made for any labour required to either repair or replace any part covered under warranty.

Collection & Delivery – Mobility Scooters or Power chairs will be collected from and delivered back to our Full Service Customers’ homes at a time convenient to them and at no charge.

Free loan machine – On request, one of our courtesy mobility scooters or power chairs will be made available to you if for any reason your machine cannot be repaired at your home, and has to be brought into our workshops.

You will never need to be without a mobility scooter or power chair. (Subject to availability).

Valeting – Mobility Scooters and Power chairs will be cleaned and valeted prior to their return.